Yie, Samuel (2024) [REFLECTION] When Bad Wi-Fi Gets in the Way: Mental Health in the Digital Age

The article can be accessed HERE.

Abstract:
This article explores some challenges posed by the digital divide in online mental health care, particularly in the wake of disruptions caused by unreliable internet connections. The author recounts a personal experience during a tropical storm that left them without stable internet access, highlighting how this temporary setback offered a glimpse into the ongoing struggles faced by many clients and colleagues. The narrative underscores the profound impact of poor connectivity on the quality of mental health services, where unstable connections and dropped calls can create barriers to effective care. The article also reflects on the broader implications for mental health professionals and their clients, emphasizing the need for more accessible and equitable digital infrastructure. The discussion includes potential solutions, such as hybrid models of care, improved digital access initiatives, and the importance of flexibility in service delivery. Ultimately, the piece advocates for a concerted effort to bridge the digital divide, ensuring that mental health care is available and effective for all, regardless of their internet connectivity.